Privacy Policy
Triangle Property Developers Private Limited, a private limited company constituted under the Indian Companies Act, 1956, and its subsidiaries, controlled entities, affiliates and related parties (“Mélange Lavelle”) has a strong commitment to providing excellent service to all of our customers and visitors of this Web site, including respecting your concerns about privacy. We understand that you may have questions about how this Web site collects and uses the information that you provide to us. We have prepared this statement (“Statement”) to inform you of the privacy principles that govern this Web site.
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you. At Mélange Lavelle meeting your needs and expectations form the foundation of everything we do – including protecting your privacy. If, after reviewing this Statement you have any privacy questions or concerns, please send an email to info@melangebangalore.com.
Browsing
Visitors who browse this Web site do so on an anonymous basis. We have not configured this Web site to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you.
We may employ a browser monitor within Web pages on our site in order to determine your browser status and the client-side metrics relating to page loading. We constantly seek ways to improve page load times for our visitors and may ultimately use these metrics for such purposes. Any such browser monitor will only be active while the user is active on our site. For your protection, any such browser monitor will not require an executable (*.exe) application.
IP Address
Like most Internet sites, we use your IP address to help diagnose problems with our server, and to administer our site. Your IP address is also used to gather broad demographic information.
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our serviced apartments, we will ask you for information such as name, address, telephone number, email address, credit card number and room preference to process your reservation. The personally identifiable information you provide to us for making a reservation is made available to the applicable serviced apartment for the purpose of meeting your reservation request. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help in processing the reservation. After making a reservation or completing your stay at a Mélange Lavelle serviced apartment, unless you tell us otherwise, the information you provide will be used by us for marketing of Mélange Lavelle serviced apartments and other Mélange Lavelle products. Mélange Lavelle may use the services of third-party mail houses for the sole purpose of mailing materials.
We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Mélange Lavelle services, or for similar purposes. Providing this information is solely at your choice.
The Security of Your Information
We work diligently to protect the security of your personal information, including credit card information, during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Your data is kept in a highly secure environment protected from access by unauthorized parties. It is important for you to protect against unauthorized access to your password and to your customer profile by ensuring that you logoff when you have finished visiting our site.Please do not disclose your profile id and password to any third person.
Children’s Privacy & Parental Consent
This Web site is not intended for children and we do not knowingly solicit or collect personally identifiable information from children. Please be aware that we have not designed this Website for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Website should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. We specifically request that persons under the age of 18 not use this Website or submit or post information to the Website. Should we inadvertently acquire personal information or other data from users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used our Website and submitted personal information without solicitation by or permission from us.
Securing the Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company’s security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL-enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from “http” to “https.”
After information reaches Mélange Lavelle, it is stored on a secure server that resides behind firewalls designed to block unauthorized access. Because laws applicable to personal information vary by country, our serviced apartments or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on this Web site is covered by this privacy statement is generally processed and stored in India.
Disclosure of Information to Third Parties
Mélange Lavelle does use the services of third parties, such as fulfillment houses, email service providers and mail houses that process mail for Mélange Lavelle, persons authorized by you, as well as such entities and marketing companies that provide these services for Mélange Lavelle. These parties are prohibited from using personally identifiable information for any purpose other than for the purpose Mélange Lavelle specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personally identifiable information to entities outside of Mélange Lavelle and our third party service providers for any non-Mélange Lavelle use without our approval.
Cookies
Our Web site makes only limited use of “cookie” technology. “Cookies” are strings of text that a Web site transmits to a user's computer. Cookies enable a website to keep track of a user's preferences and activities relating to that website. Our Web site creates a temporary cookie for each visit in order to facilitate your visit. Our cookies expire automatically after you leave our Web site. These cookies transmit no information about you or your computer back to Mélange Lavelle. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our Web site.
We use cookies to improve your experience, for instance, by allowing you to login without typing the registered email address or registration number and password. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major sites.
We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or Web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Joining the Email Community and Opt-Out
It is our intention to only send you email communications that will be useful to you and that you want to receive. At your sole choice, you may join the Email Community by providing your name, postal and email address. We will periodically contact you via email and provide information about Mélange Lavelle special offers and promotions that may be of interest to you. We use a third party e-mail service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send Mélange Lavelle related email. If you do not wish to receive email with updates and information please unsubscribe by emailing us at info@melangebangalore.com. In addition, every time you receive an email about special offers or promotions you will be provided the choice to opt-out of future emails.
Other Sites
Mélange Lavelle is only responsible for the privacy statement and content of this Web site. We are not responsible for the privacy practices or the use of cookies on Web sites that you have accessed this Web site from and to the non-Mélange Lavelle Web sites that you may access from this Web site.
Legal Issues
This is an Indian Web site and is subject to laws of India. Mélange Lavelle will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Mélange Lavelle, guests, visitors, employees, or property (including this site), or to others. As mentioned previously, laws related to personally identifiable information vary by country.
Changes to Your Privacy Rights
In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This statement was last updated on September 12, 2007.
Exceptions to the Privacy Policy
We have two exceptions to these limits on use of personal information:
1. We may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of our Website from unauthorized use, or misuse, of our Website or anything found on our Website.
2. We may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
Your Consent To This Privacy Policy
Use of our Website signifies your consent, as well as the consent of the company for whom you use our Website and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by our Website, as described in this statement, and also signifies agreement to the terms of use for the Website. Continued access and use of our Website without acceptance of the terms of this Privacy Policy relieves us from responsibility to the user.